Empowering Surface Treatment Excellence through Digitalization

One of CS Indonesia’s customers is a joint venture between Japan and Indonesia that is based in Jakarta. The company specialises in metal surface treatment technologies, it focuses on enhancing the durability and corrosion resistance of metal products across various industries. As a leader in metal surface treatment technologies, faces growing demands for quality, traceability, and efficiency from industries such as automotives, electronics and steel, CS’s customer encounters operational bottlenecks, inconsistent qualities and complex compliance requirements. Digital transformation offers pathways to resolve those pain points, enhancing productivity and customer satisfaction.
 

Industry Challenges prior to Digitalization 

Before embracing the digital tools, CS’s customer likely faced several challenges endemic to the surface treatment sector : 

• Manual Process Control: Reliance on human monitoring for chemical concentrations, temperature, and process timing often led to inconsistency in treatment quality.
• Fragmented Data Management: Paper-based documentation hindered real-time visibility into production metrics, quality assurance, and equipment maintenance.
• Inventory Inefficiencies: Chemical and material stock tracking was reactive, contributing to overstock or shortages.
• Compliance Burden: Meeting ISO and environmental standards required exhaustive manual reporting and recordkeeping.
• Customer Responsiveness: Inability to quickly retrieve historical process data delayed technical support and troubleshooting

Transformation Impact of CS Software Solution on Industry Efficiency
Before digitalization, industries relied on manual processes prone to delays and inaccuracies. CS Software Solution automates routine tasks such as process scheduling, quality checks, and inventory control. This reduces human error and improves operational speed. The solution supports integration with existing hardware and software, creating a unified digital environment. This flexibility helps plants adopt digital innovation gradually without disrupting existing workflows.

Implementing integrated digital systems operations can unlock new levels of efficiency : 

• Centralized data from various sources
• Order management and cost tracking
• Enhanced batch tracking and formula management
• Digitizes chemical analysis and test results
• Track customer history, technical request, and support activities 

All of the efficiency leads to real time data visibility to improve decision making.